Frequently Asked Questions
How do I get help?
Can I request a feature?
Yes! Nominal is in active development. If you would like to see a feature, please let us know: email@example.com
I can’t find the mobile app in the Play Store or iTunes!
Nominal is a progressive web app. You can install the app on your home screen where it will appear like a regular app, but the steps are a little different. This will allow you to enable push notifications and get to the app quickly and easily. Note that Nominal requires an active internet connection.
Android: In Chrome, visit app.nominal.net and a prompt should appear at the bottom of your screen that reads “Add to Home Screen.” If it doesn’t appear, the option is also available in the Chrome menu.
iOS: In Safari, visit app.nominal.net and then press the Share icon and then “Add to Home Screen.”
Why do you charge money?
So that we can keep the servers on. Many competing sites have free plans that show distracting ads and may even sell your data to stay afloat. We believe in a more straight forward model that allows us to provide a quality service for many years to come.
What happens if my trial/membership expires?
Your account will be frozen. This means you will not be able to create any new content, but your account and data will not be deleted by us. You will still be able to log in, pay to restore your membership, access your data, export your data, and delete your account.
Is my data safe?
We take reasonable measures to keep your data safe from attackers. User data is not shared with third parties under any circumstances. When logged in, you will not be served any third-party content (scripts, cookies, etc.) with the exception of the payment page which serves content from stripe.com. If there is a privacy breach, we will disclose it as soon as possible by email. If you spot a privacy leak, please report it discreetly to firstname.lastname@example.org.
Is Nominal GDPR compliant?
We are a small business based in the US. That said, we believe we are compliant, and have put a good faith effort into being as privacy conscious as possible. This includes only collecting necessary personal information and providing data export and account deletion features in the site.